About Us

About Onsitetools

Onsitetools.com is the web trading name of OST Technology Ltd (P.O. Box 1534, Fordingbridge, Hampshire, SP6 3RS) Our web site has been designed and developed to offer the very best in specialist hand tools, incorporating the latest in new technology. We intend to offer all visitors and customers the best value and service possible for these types of products, and look to provide tried and tested tools for a wide and varied range of trades and applications. It is not our intention to offer hundreds of options, only to make available those models found to offer unique or added value for our customers. New products will be added on a regular basis.

Details on contacting us can be found on the contact page. We always welcome any suggestions or comments you may have, along with any enquiries on specific tools or equipment.

Prices

The products and prices offered on this site are based on direct online purchasing and exclude VAT, as we believe most of the tools on offer will be purchased by tradesmen or VAT registered businesses. All major credit cards, Maestro, Visa, MasterCard, Amex and Paypal are accepted for payment. A VAT invoice will be included with your order, when despatched.

Deliveries and tax charges

All orders are normally shipped within 2 days of receipt. Any delays in delivery will be notified by email on receipt of your order. To enable us to offer the lowest prices per model, we are making modest single delivery charges from £3.95 (depening on product and best delivery method) for deliveries made within mainland UK. Delivery costs will be displaid at time of order.

Deliveries and charges for world-wide orders

At present we are unable to accept on-line orders from outside the UK. Should you wish to place an order from outside the UK, please email your enquiry to sales@onsitetools.com and we will offer our best quotation, with payment and delivery terms.

Loss or damage

In the unlikely event your order has been lost or damaged in transit. Please contact us by email or fax within 48 hours of receipt, in the case of damage. For non-delivery, please allow 15 days UK from the date of your order, in case your goods have been delayed in transit. Where possible tracking information will be provided by email on despatch of the order.

Credit card security

For your full security all internet credit card orders will be encrypted using the universally recognised 128-bit Secure Socket Layer (SSL) security system and processed by RBS WorldPay

Privacy policy

At Onsitetools we are committed to protect your personal privacy and confirm all credit card and personal details required to make your purchase, will be kept encrypted and fully confidential. For your added security a monitor of traffic patterns is being kept, this will only be used (if required by the police or your credit card company) to help identify any third party not authorised to make card purchases without your permission, or assist us in future site design and development.

At no point will any of your details, including email address, be passed onto other persons ot companies. From time to time Impact may email our own customers to inform them of new lines or offers considered to be of interest. Should you not wish to receive this information, please email us at sales@onsitetools.com and your name will be removed from this file.

Guarantee

OnsiteTools guarantees all purchases for 12 months on a full repair or replacement basis. Any product used as directed and found to be faulty due to any manufacturing defect during this period, may be returned for replacement or repair at the discretion of the company. Notification of all returns must first be agreed by email, telephone or fax prior to return. This guarantee is in addition to, and does not affect your statutory rights.

Please note: All Leica Disto products are covered by a manufacturer's 24 month guarantee.

Offline purchasing

All products offered by Onsitetools may also be purchased by direct contact with our company. Anyone wishing to place an order by this method, should telephone, fax, or email us using the details given on the contact page. This also includes anyone who may require to purchase by telephone mail order. We reserve the right to quote separately for any products ordered by this method. We are pleased to advise, we can accept official orders from Local Government and Public Authorities against payment on invoice.

Please do not send your credit card details by email to anyone, as this method is not considered to be secure. Please telephone, fax or email for further information regarding all offline ordering.

General

All the information, comments and details given in this web site are produced in good faith, but without any responsibility on OST Technology Ltd T/a Onsitetools whatsoever, for omissions, errors or technical inaccuracies which may have been overlooked during its compilation. Onsitetools cannot be held responsible for any damages or liabilities arising from the use or purchase of any equipment, except as permitted by law. Detailed brochures on most of the products featured on this site, are also available on request.

 

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Our Aim

Our aim is to offer our customers a specially selected range of professional measuring and estimating products to assist with the everyday tasks of tradesman and professionals in construction and allied industries.

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